Full-Time Sr Staff Outbound Product Manager - Core Business Suite
ServiceNow is hiring a remote Full-Time Sr Staff Outbound Product Manager - Core Business Suite. The career level for this job opening is Experienced and is accepting Waltham, Massachusetts based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Sr Staff Outbound Product Manager - Core Business Suite
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Waltham, Massachusetts
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Job Details
We are looking for a Senior Staff Outbound Product Manager to support the outbound GTM strategy for ServiceNow’s Core Business Suite.
You’ll define how the suite is positioned, packaged, and differentiated in a fierce market—while partnering with sales to pitch the suite directly to CIOs and other enterprise executives.
You’ll act as the executive face of the product in the field, shaping how ServiceNow’s platform story is told and ensuring customers clearly see the cross-workflow value of adopting the suite.
What You’ll Do
- Define and deliver executive-level messaging, packaging, and suite narratives for the Core Business Suite SKU.
- Partner with enterprise sales to co-pitch the suite to CIOs and executive buyers.
- Build GTM content: enablement playbooks, best-practice assets, industry briefs, and product positioning.
- Rally cross-functional stakeholders to ensure unified execution across launch, adoption, and enablement.
- Bring back voice-of-customer insights from the field and other interactions to influence roadmap, packaging, and pricing strategies.
- Monitor adoption metrics, trends, and market dynamics—adjust GTM strategies to maximize uptake and expansion.
- Enable field teams with suite playbooks, positionings, and sales tools.
- Represent ServiceNow externally at executive briefings, events, and with pundits as a trusted ESM thought partner
- Act as a thought partner in ESM, bringing cross-market insights to influence roadmap and strategy.
- Mentor peers and contribute to the growth of outbound product management at ServiceNow.
What We’re Looking For
- 10+ years in outbound product management, GTM strategy, or product marketing principal roles.
- Deep Enterprise Service Management (ESM) knowledge, especially ITSM, HR services, and cross-departmental workflows.
- Proven ability to pitch complex SaaS solutions to CIOs and senior executives.
- Strong collaboration experience with enterprise sales teams to drive pipeline and win rates.
- Expertise in packaging, pricing, positioning, and product differentiation.
- Exceptional storytelling, communication, and executive presence skills.
- Strategic and data-informed mindset; able to balance vision with execution.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Sr Staff Outbound Product Manager - Core Business Suite at ServiceNow is
12th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Waltham, Massachusetts
] applicants. .
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