Full-Time Staff Product Designer, Creator Workflows

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures.

This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to create product experiences they love. Our designers come from a diverse set of skills and backgrounds - design systems, visual, interaction, content, and product design.

Design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

What you get to do in this role:

• Lead large, cross-product initiatives and deliver world-class product experiences that will influence product strategy and transform how people work around the world.
• Drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives.
• Provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams.
• Share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice.

Basic Qualifications:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• A/BS degree or higher in Design, Design Communication, Human-Computer Interaction, or equivalent combination of education and experience in other related fields.
• Experience participating in the complete product development lifecycle of web and/or software applications.
• Experience in user experience design or industry experience (corporate, software, web or agency)

Preferred Qualifications:

• 7+ years of relevant design experience.
• An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives.
• Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives.
• Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice.

Compensation: $181,100 - $316,900, plus equity (when applicable), variable/incentive compensation and benefits.

We offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

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