Full-Time Technical Product Manager

Job Description

Utilize industry experience and knowledge to shape the platform and prioritize backlog.

Create and maintain defined initiative backlog of features for integrations of all types in Shiji Enterprise Platform. Maintain overview of feature delivery including progress, dependencies, and delivery dates.

Participation in defining priority and order of feature development for product.

Lead theoretical and conceptual presentations, discussions, and dialogue; and to provide business and practical context that enables both decision and design conclusions.

Participate in strategic conversations, adding perspective and vision for growing our product in the right way.

Manage communication cross-departmentally to facilitate efficient working environment, remove any roadblocks.

Drive your own professional advancement by actively seeking to increase knowledge, experience, or exposure to new ideas or information.

Owns and resolves very complex problems in a way that demonstrates balanced judgment.

Manage presentations to executive management, customers, or internal audience of product direction or specific feature functionality.

Communication and decision making to represent business priority.

Execute role of customer representation as needed from product perspective for new integration requests, scope, and phases.

Work closely with Director of integrations and other integration colleagues for priority understanding, planning, and capacity. Management deliverables, timelines, and any core dependencies for full functioning features related to integrations.

Analyze customer or vendor requests for new integrations or improvements to existing integrations (payment, property, distribution, CRS, CRM, etc) and recommend for approval or rejection.

Define scope of new integrations, decompose project, and create backlog of epics and stories to complete integration.

Manage the planning and timeline for estimated and on-time delivery.

Create, write, refine stories for development.

Maintain product backlog of stories, and manage sprint planning.

Support development and QA throughout sprint lifecycle.

Dotted line or direct responsibility for select Product Owners or Product Managers.

Qualifications

Excel in ability to troubleshoot and resolve challenges independently by creating solutions appropriate for all involved.

Demonstrate ability to drive product forward.

Confidence to make suggestions to achieve improvements, efficiencies, and drive these solutions through to completion.

Leadership qualities with ability to adhere to policy and procedure

Ownership and accountability. We look for someone who proactively takes ownership.

Demonstrate a high level of professionalism and accountability in actions and communication and behavior at all times.

Effectiveness in communication. Understanding of how to communicate to executive management, colleagues, and also line reports.

Analytical mindset, with ability to both take into account the big picture, and ensure future needs will align with current development work while also paying attention to the finer details.

Experience required

2-3 years of experience in software product management or product ownership or development area, with focus on integrations.

Experience in story writing, sprint planning, refinement, writing of release notes, and sprint review presentations.

4-5 years experience in hospitality industry either with product development, product management, implementations, or support.

Leadership or management experience with direct or dotted line reports.

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