Full-Time Technical Sales Representative

As the Technical Sales Representative for our Connected Workplace Safety Solutions, you will partner with Master Lock's global field sales team in generating and nurturing sales opportunities in key markets that need electronic access control utilizing IoT products, including food processing, power generation, mining, and oil & gas.

The Technical Sales Representative will bring technical expertise to the sales and customer success processes. They will leverage their expertise in workplace safety (specifically lockout tagout) and their deep knowledge of Master Lock's connected workplace safety solutions to lead product demonstrations, educate prospective customers on technical matters, generate sales proposals, gather technical requirements, and train and onboard new customers.

The ideal candidate will have a solid grasp of lockout tagout (OSHA 29 CFR 1910.147) and its applications across target industries. You will have a predilection for technology with a high level of comfort using mobile technologies and working with computer software. In addition, the ideal candidate will be a creative problem solver with excellent communication and presentation skills and a desire to be an ambassador of the Master Lock brand, out team, and our solutions.

Remote work is considered for qualified candidates with preference to candidates living in a larger metropolitan area in the Southeast. We expect travel to be approximately 30-50%.

Preferred locations: Dallas, TX, Charlotte, NC, Oak Creek, WI.

The Salary Range for this position is $55,000 - $88,000 base with a commission based on sales

What you will be doing:

• Partner with outside sales team to prioritize, schedule, and perform solution demonstrations with prospective customers.  Provide timely follow-up to customer questions and inquiries.
• Provide technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions surrounding product capabilities and functions. 
• Provide technical, marketing, and other documentation or content to support the customer evaluation process
• Maintain a funnel of active opportunities and log the history of demonstrations and other customer touchpoints in Master Lock’s CRM system
• Capture customer requirements and solution feedback to enhance product roadmap and fuel product improvement
• Develop and refine our customer onboarding process and work with Category Management to advance Connected LOTO customer value and experience.
• Provide onboarding services and training for new customers to ensure they have the knowledge and understanding to successfully set up and operate the Connected LOTO Solution. Develop and continuously improve models for customer success.
• This is a customer-facing position that relies on solid presentation skills, experience with a wide variety of audiences, and deep knowledge of worker safety including the OSHA 1910.147 LOTO regulation
• Working experience as a subject matter expert maintaining up-to-date knowledge of industry and regulatory changes
• Explain complex information in a straightforward way, combining multiple concepts and perspectives into a unified, convincing message
• Create presentations that are customized for the audience emphasizing the value delivered by the Connected LOTO solution
• Communication skills are key to success in this role. You will work with our customers, and the overall Master Lock organization to improve the sales and onboarding process for the Connected LOTO Solution
• Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude
• 2-5 years work experience in marketing/sales within industrial safety market
• Selling / supporting products to safety or maintenance personnel
• Selling / supporting technology-based solutions
• Proficient in Microsoft Powerpoint, Word and Excel
• Demonstrated success managing multiple potential customers concurrently in a fast-paced environment
• Experience providing customer-specific demonstrations, training and onboarding for technology-based solutions
• College degree