Full-Time Advisory Solution Consultant - Customer Industry Workflows
ServiceNow is hiring a remote Full-Time Advisory Solution Consultant - Customer Industry Workflows. The career level for this job opening is Experienced and is accepting Seattle, Washington based applicants remotely. Read complete job description before applying.
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What you get to do in this role: The Specialist Solution Consultant is a technical & business consultant with advanced ability to develop, position, and provide industry and product-specific solutions during sales cycles, achieving quarterly and annual sales goals for an assigned territory. Support product sales as the technical, industry, and domain expert of a client-facing sales team pursuing customers and prospects across one or multiple industry markets.
Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align the solution with customer needs. Develop client partner relationships and guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreements.
Provide feedback to product management to influence the product roadmap and strategy in support of customers and changing market dynamics.
Share and learn best practices and reusable assets with other Solution Consultants to enhance team quality and efficiency.
Stay current on competitive analysis and market differentiation. Support marketing events including executive briefings, conferences, user groups, and trade shows.
To be successful in this role, you have:
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, exploring AI's potential impact).
- 7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
- Industry experience in Manufacturing, Technology, or Telco is desirable.
- Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions.
- Experience working collaboratively with product management, product marketing, partners, and professional services.
- Territory management skills, including pipeline building and working with Sales counterparts to promote execution excellence.
- Travel, as necessary.