Full-Time AI Agent Experience Designer
ObserveAI is hiring a remote Full-Time AI Agent Experience Designer. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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ObserveAI
Job Title
AI Agent Experience Designer
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
Salary
YEAR $95000 - $140000
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Job Details
About Us
Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business.
Why Join Us
We’re looking for an AI Agent Experience Designer to design, co-build, and optimize human - AI collaboration patterns that make AI agents both practical and transformative.
What you’ll be doing
- Strategic Planning & Discovery Lead customer workshops to uncover high-impact automation opportunities.
- Agent Experience Design & Optimization Map and document conversational journeys that reflect customer expectations and real-world use cases.
- Customer Success & Implementation Guide customers through the experience-design lifecycle - from concept to post-launch optimization.
What you bring to the role
- 3+ years of experience designing conversational systems (IVRs, chatbots, assistants) or human - AI interaction frameworks.
- Conversational AI Expertise: Ability to design natural, usable dialogue and flow across industries.
- Human Computer Interaction (HCI): Strong grounding in HCI principles, with the ability to design seamless human - AI workflows.
- Communication & Facilitation: Skilled at running workshops, presenting designs to executives, and aligning diverse stakeholders.
- Prompt Engineering Skills: Ability to write and refine effective LLM prompts, tuned for performance and consistency.
- Technical Awareness: Familiarity with APIs and system dependencies; able to design within technical constraints and collaborate with engineers effectively.
- Data-Driven Mindset: Comfort using analytics tools (e.g. Looker) to track and optimize conversational outcomes
What you can expect
- Competitive compensation including equity
- Excellent medical, dental, and vision insurance options
- Flexible time off
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time AI Agent Experience Designer at ObserveAI is
1st of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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