Full-Time AR Billing Analyst

The role: 

• Reporting to the Manager of Accounting, the Accounts Receivable Billing Analyst is responsible for performing tasks that will help us monitor our revenues.
• You will be responsible for keeping track of money owed to us by customers, preparing invoices and updating records to ensure that we receive payment for services offered to clients. The goal is to contribute to the accurate preparation of invoices, accounts receivable management, and safeguard the company'™s income.
• You must be accurate and reliable in handling accounts and documents. 
• Since you will be using technology to expedite your work, some degree of computer knowledge is also required.

Why you'™ll love this role:

• Process client invoices and ensure invoices are free of errors and processed in a timely manner
• Assist billing team with discrepancies on invoices
• Respond to customer inquiries and resolves issues as needed
• Keep accurate records in our system and makes updates to customer info as needed
• Reconcile deal information in Billing System with signed customer agreement
• Follow up with delinquent accounts, make collection calls, draft collection emails and letters
• Provide A/R write-offs and communicate with clients with efficiency, professionalism and provide excellent customer service

Why you'™re a great fit:

• 2+ years of related experience required
• Excellent verbal and written communication skills
• Great at math and proficient in Excel 
• Ability to work independently and in a fast-paced environment
• Ability to anticipate work needs and interact professionally with customers
• Excellent organizational skills and attention to detail
• Experience in a SaaS industry with recurring revenue preferred
• Proficiency in accounting software programs, such as Netsuite, is preferred
• Accounting background preferred
• Associate's or Bachelor's degree in Accounting preferred, but not required