Full-Time Billing Representative

Primary Responsibilities:

• Analyze and apply denials to third party carriers in all media types
• Comply with departmental Business Rules and Standard Operating Procedures
• Focus efforts on decreasing the Accounts Receivable, increasing cash, and / or reducing bad debt
• Interpret explanation of benefits for appropriate follow up action
• Utilize automation tools to verify eligibility, and / or to obtain better billing information
• Create work list through database and manipulate data to analyze for trends and resolve claims for adjudication
• Research and analyze patient eligibility information.
• Work on various other projects as needed
• Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years or older
• 1+ years of experience in A/R, Billing, or Collections
• Demonstrated ability using computers and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
• Experience with Microsoft Excel - (general spreadsheet navigation, data entry and sorting).
• Experienced with MS Outlook - (create/schedule meetings, calendar invites, and create folders)
• Reside within Pacific Time Zone
• Ability to work Monday - Friday, 08:00 AM - 04:30 PM PST

Preferred Qualifications:

• 1+ years of healthcare experience
• Previous experience with medical claims processing
• Medical terminology knowledge/experience

Telecommuting Requirements:

• Reside within PST
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Previous work experience in a fast-paced environment requiring strong multi - tasking and problem-solving skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy