Full-Time Business Manager/Program Manager

As the Business Manager, partner with TWF leaders to orchestrate and execute TWF priorities in-quarter, FY, and out years. Leadership will focus more on customers, prospects, and their teams.

Position allows TWF workflow leader to focus on current and out-year GTM and Sales strategies, selling, building relationships, closing sales, and scaling business.

Responsibilities include:

• Assist in developing, communicating, and executing a multi-faceted plan to grow TWF business.
• Collaborate with business partners (Bus, Sales Operations, Solution Sales, Solutions Consulting, Field Sales, Field Marketing, Customer Success, GCP) to drive alignment on GTM strategy and priorities.
• Coordinate in- and out-year GTM and Sales planning to support growth expectations.
• Incubate and develop strategic programs, customer engagement, and field comms.
• Partner with HR to drive talent development and recruiting.
• Conduct PM Biz Reviews, Operating Model (with BU, Marketing, Field, GCP), and NPI process.

Skills & Experience:

• Strong operational mindset, building organizations to scale in a cross-functional capacity.
• Competitive, optimistic, realistic attitude, strong work ethic, humility, excellent team-building, communication, and listening skills.
• Demonstrated sales operational best practices and consistent meeting/exceeding team quotas.
• Strong forecasting, reporting, program management, and building sales programs to support Field Sales.
• Strong organization, communication, teamwork, presentation, problem-solving, and time management skills.
• Ability to navigate and collaborate through complex opportunities.
• Experience attracting, retaining, and developing high-performing talent.
• Develop and manage impactful team communications.
• Prepare TWF team internal comms and announcements.
• Assist TWF leadership with comms to customers and internal stakeholders.
• Create content for TWF VP presentations.
• Excellent written and verbal communication skills in English.
• Strong content creation skills (PPT, internal emails).

Education/Experience:

• Bachelor's degree; MBA a plus.
• 5+ years experience in field sales management (matrixed sales environment, enterprise software).
• Willingness to travel 10%.

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