Full-Time Central Reservations Assistant

WHAT'S THE JOB?Reporting to the Director, Operational Support and the Client Reservations Analyst, the successful candidate will manage reservations for all client camp assets.

Reservation Assistant responsibilities:

• Reservations system maintenance
• Monitor and manage site availability
• Maintain and organize reservation mailboxes, queue requests
• Enter room requests into property management software
• Manage and notify front desks of time off requests
• Check "No Show" reports and send No-Show emails
• Maintain camp distribution lists
• Assist front desks with internal transfers
• Innfinity logging for support issues
• Respond to client room requests/inquiries

Other Duties:

• Field calls related to room reservations
• Ad-hoc projects as required
• Complete tasks outlined by the Reservations Analyst

WHO ARE WE LOOKING FOR?

• Legally entitled to work in Canada
• Advanced Innfinity (property management software) experience - an asset
• Advanced MS Office (Excel)
• Works effectively in a fast-paced environment
• Ability to work independently and within a team
• Strong attention to detail, ability to manage competing priorities
• Experience working with front desk tasks
• Proactive problem solver
• Strong business acumen
• Excellent analytical, time management, and organizational skills
• Excellent verbal, written, and presentation skills
• 5+ years of relevant experience
• Travel to the field required during peak project times

What is the last date for applying to the job?

Which countries are accepted for this remote job?