Full-Time Client Success Associate

Scale Army Careers is hiring a remote Full-Time Client Success Associate. The career level for this job opening is Entry Level and is accepting Worldwide based applicants remotely. Read complete job description before applying.

Scale Army Careers

Job Title

Client Success Associate

Posted

Career Level

Full-Time

Career Level

Entry Level

Locations Accepted

Worldwide

Job Details

Our client is looking for a Client Success Associate to serve as the primary point of contact for clients, ensuring smooth communication, performance visibility, and actionable insights that help optimize campaigns. This role involves leading onboarding calls, maintaining consistent client check-ins, and delivering campaign performance summaries, transforming data into strategic recommendations that drive stronger results. This is a consultative position that blends communication, analytical thinking, and account management.
Key Responsibilities
  • Act as the main contact for client accounts via Slack, Email, and Google Meet.
  • Lead onboarding sessions, pre-launch meetings, and periodic client check-ins.
  • Communicate campaign performance updates, findings, and next steps clearly and proactively.
  • Ensure clients feel supported and informed throughout the engagement lifecycle.
  • Review dashboards and reports from the analytics team to identify key trends and insights.
  • Translate performance data into actionable, client-friendly recommendations.
  • Monitor campaign performance, lead quality, and conversion rates to identify patterns.
  • Suggest data-driven optimizations based on client goals and performance outcomes.
  • Track and manage client deliverables, action items, and follow-ups.
  • Ensure timely delivery of reports, campaign adjustments, and disposition data.
  • Maintain accurate communication records in internal systems and CRM platforms.
Qualifications
  • 1+ year of experience in Client Success, Account Management, or Marketing Operations.
  • Experience in sales, marketing, or performance marketing is a plus.
  • Excellent written and verbal communication skills, with the ability to simplify complex data.
  • Strong organizational and multitasking abilities; able to manage a portfolio of ~50 clients.
  • Familiarity with CRM systems (Boberdoo experience is a plus).

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Client Success Associate at Scale Army Careers is 14th of December 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Worldwide ] applicants. .

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