Full-Time Communications Manager

The Daxko Communications Manager is responsible for managing internal and external communications, including public relations and brand communications, as well as overseeing the customer evidence program.

Develop and implement strategies for clear and consistent messaging across all platforms.

Foster strong media relationships and enhance Daxko’s brand presence in the market.

Strong program management, creating engaging content, leveraging internal and external communications channels for market impact.

Collaborate with the Executive Leadership Team to support their goals with internal communications, develop and implement effective internal communication strategies.

Ensure timely and consistent communication across all departments.

Prepare and distribute company-wide announcements, newsletters, and monthly update meeting materials.

Foster a positive and collaborative company culture through engaging communication initiatives.

Support the company’s brand and growth strategies with expert external communications/public relations.

Build a PR roadmap and strategy aligned with ELT, product marketing and GTM plans.

Develop press releases, media kits, and other external communication materials.

Build and maintain relationships with key media contacts and industry influencers and coordinate with media outlets.

Develop and manage the company’s brand social media strategy and ensure product/market comms are aligned to brand goals.

Act as the company spokesperson for media inquiries and public statements.

Manage crisis communication and develop strategies to mitigate potential PR issues.

Monitor media coverage and public perception of the company and report out monthly and quarterly.

Manage the company’s customer evidence program across all markets and segments.

Build and maintain a by-market and by-product inventory of promotable customer evidence including logos, quotes, case studies and video testimonials.

Build and maintain interview guides for all markets and segments in collaboration with product marketers.

Partner with product marketing and customer marketing and sales teams to identify customer stories.

Assign content development tasks to the content marketing team and oversee development, approvals, publishing, and promotions.

Skills and experience required:

• 3-5 years experience in Communications, Public Relations, or a similar role.
• Proven ability to develop and execute successful communication strategies.
• Experience with social media management and digital marketing.
• Bachelor's Degree in Communications, Public Relations, Marketing, or a related field.
• Strong writing, editing, and proofreading skills.
• Excellent verbal communication and presentation skills.
• Strong organizational and project management skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in communication tools and software (e.g., Microsoft Office, social media platforms, PR databases).

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