Full-Time CRM & Lifecycle Marketing Manager

Step, a next-generation financial services company, is looking for a passionate and analytical CRM & Lifecycle Marketing Manager to join our dynamic team.

As a founding team member, you will focus on developing and executing best-in-class lifecycle and CRM strategies for teens and young adults.

Responsibilities:

1. Develop and execute lifecycle and CRM strategy.
2. Own day-to-day execution of email, in-app, and push campaigns.
3. Identify new CRM trends and implement best practices.
4. Develop new hypotheses and experiments based on consumer insights.
5. Manage external CRM agency partners.
6. Understand target audience and identify opportunities for improvement.
7. Support product launches and brand campaigns.

About You:

• 3-5 years of B2C CRM experience, preferably in mobile apps, technology, or start-ups.
• Strong analytical and experimental mindset.
• Experience with marketing automation tools (e.g., Braze).
• Experience in building programs from start to finish.
• Team-oriented and able to work with a variety of individuals.
• Understanding of Gen Z culture.
• Experience with HTML (preferred, but not required).

Benefits:

• Competitive salary, medical, and dental benefits.
• High potential for growth.
• Stock options.
• Flexible work arrangements.
• Paid time off.
• Paid parental leave.
• Employee referral program.
• 401k plan.

What is the last date for applying to the job?

Which countries are accepted for this remote job?