Full-Time Customer Service Administrative Support

• Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
• Provide general, basic information and referral of customers to military and community resources.
• Enroll and schedule customers in briefs, workshops and classes and individual appointments.
• Provide administrative and clerical services.
• Provide a variety of administrative support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, taking messages for staff.
• Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught and/or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories.
• Ensure that information and referral services provided are entered and counted in FFSMIS.

What is the last date for applying to the job?

Which countries are accepted for this remote job?