Contractor Customer Support Specialist
Hedepy is hiring a remote Contractor Customer Support Specialist. The career level for this job opening is Experienced and is accepting Hungary based applicants remotely. Read complete job description before applying.
Hedepy
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Job Details
Karolína and her compassionate Customer Support team ☎️ take care of the community satisfaction, including clients and therapists. Join the team and take care of the Hedepy customer support channels in Hungary. 🇭🇺
Requirements
As a Customer Support Specialist, you’ll be in touch with customers daily, resolving their inquiries via calls, emails and chat, and provide high quality service.
Responsibilities in detail:
- Serving as the primary point of contact for customers and therapists
- Consistently meeting customer service expectations
- Proactively addressing and resolving issues
- Reporting and resolving issues internally with other teams
You are the ideal candidate if:
- Have some experience in a customer service environment
- Your Hungarian is at least on C2 level and you are fluent in English
- You are able to cover the customer support channels from 2 PM to 8 PM (30h/week, Mo - Fri)
- You have excellent communication and organizational skills
- Have good knowledge of Google Workspace tools
- Can work as a contractor/freelancer (monthly invoices)