Full-Time Digital Experience Manager

As a Digital Experience Manager on the Web Experience Team, you'll manage and support the maintenance, operation, and development of mission-critical websites.

You'll lead day-to-day web experience programs including:

• Gathering functional requirements
• Designing and overseeing development of new experiences
• Implementing content updates
• Planning and testing integrations
• Validating digital tools
• Making key decisions based on user data and feedback

You'll interface with internal and external IT/IS teams for successful web project development and deployment, and partner with business units for web experience needs.

Ideal candidate qualifications:

• 3+ years experience creating, building, and managing websites
• Proficient in editing tools, content curation, HTML, CSS, and JavaScript

Responsibilities:

• Manage website portfolio operations, maintenance, and administration
• Develop & implement elegant interfaces and designs for enhanced customer experience
• Produce and publish new digital content creatively
• Enhance existing systems
• Conceive and develop new features
• Understand platform frontend and backend technologies
• Develop, evaluate, and oversee A/B testing implementation
• Oversee, edit, and drive onsite content to improve customer engagement
• Develop and refine repeatable success procedures
• Oversee website standards (images, graphics, videos, artwork)
• Audit content for accuracy and consistency
• Collaborate with teams (agencies, product managers, creative team, IT)
• Monitor and analyze website traffic for customer acquisition insights
• Keep track of web technology developments

Requirements:

• Minimum 3 years managing websites
• Experience with image editing tools (Photoshop, XD, Figma, Illustrator)
• Experience publishing and curating website content
• Content Management System (CMS) experience
• Experience defining value-added platforms to support business initiatives
• Working knowledge of SEO, SEM, social media, HTML, CSS, and JavaScript
• Moderate/high-level proficiency with database queries, Microsoft Excel, and Access
• Understand website architecture, internal search, and URL structure
• Working knowledge of web analytics providers (e.g., Google Analytics)

Preferred qualifications:

• Bachelor's/Associate's degree in Marketing, Communications, UX, or related field
• Attention to detail, excellent writing skills, and willingness to learn new skills

What is the last date for applying to the job?

Which countries are accepted for this remote job?