Full-Time Director of Client Services

• Promote creatively thoughtful work.
• Partner to clients.
• Demonstrate experience with the brand and category.

You have experience navigating a global, integrated account leadership team and have worked with global brands. This position requires a strategic thinker with a deep understanding of customer engagement, growth, marketing, brand development, and building outstanding results for our clients. With a minimum of 15-20 years of leadership experience, you will bring a wealth of knowledge and expertise to shape and execute our client partnership vision and influence revenue.

Top 5 Responsibilities:

1. Generate profitable revenue for the company.
2. Develop and execute the company's Client Service Program.
3. Become a valued contributor and resource to the client.
4. Identify, pursue, engage and grow new sponsor relationships.
5. Collaborate with delivery team on developing new offerings.

Other Responsibilities:

• Serve as the primary point of contact for client account matters.
• Manage all contracting processes.
• Support and help optimize our marketing team's efforts.
• Coordinate and drive sales effort with internal teams.
• Adhere to sales processes and document notes and progress in CRM.
• Keep abreast of industry best practices and trends.
• Continuously improve through coaching and self-feedback.
• Foster a community amongst accounts to learn from one another.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• Demonstrated ability to drive revenue growth.
• Excellent leadership, communication, and interpersonal skills
• Ability to be both strategic and tactical.
• Possess innovative, creative, and entrepreneurial mindset.
• Strong time management, organizational skills, attention to detail, communication and interpersonal skills.
• Proven ability to effectively interact with employees, customers and partners.
• Must be a team player, able to meet strict deadlines, work with minimal supervision, but be accountable for results
• Experience working in a fast paced, ever-changing environment.
• Experience working with eCommerce or Marketplace platforms.
• Experience working with related technologies.
• Experience working with digital marketing technology / marketing automation tools.
• Experience representing marketing agency services including content marketing, email marketing, conversion funnel optimization, search engine optimization, design services, production services, web design and production, and other services.
• Experience with large systems integrators / consultancies / agencies.
• Highly skilled in MS Office (PPT, Word, and Excel)

What is the last date for applying to the job?

Which countries are accepted for this remote job?