Full-Time Director of Product

Job Purpose

We're looking for a Director of Product to take full ownership of our platform, currently used by hundreds of thousands of users. We've been revolutionizing the way SMB owners grow their businesses, by making it more affordable and efficient. The next phase is expansion: as a product leader you will scale our solution by building a roadmap targeting distinct user segments, including estate planning, rental property, and more. We're aiming for robust growth across our existing services today while also creating new markets to further accelerate business success in the immediate future.

As the leader of our existing product team you'll be given autonomy to run your own department, spearheading our product roadmap, creating and optimizing processes, while developing and mentoring your team. Working closely with the CEO, you'll get to drive company strategy and have the ability to take more risks and make a bigger impact. 

If you're a natural leader and strong communicator that's passionate about product and willing to roll up your sleeves and get things done, then this is the perfect opportunity for you. 

Responsibilities

• Creating the product vision, roadmap, driving execution, and delivering business outcomes
• What you expect from a PM position (running sprints, prioritizing stories, translating requirements, competitor research, defining strategy, etc)
• Lead a six person product team, driving performance through motivation, mentorship and development, process design and optimization, and overall effective people management. 
• Develop monetization strategy. Design and continuously optimize pricing plans that utilize quantitative and qualitative methods.
• Analyze the user lifecycle, including the activation, retention, dormancy, and resurrection phases, and deploy experiments to improve the lifetime value (LTV) and decrease churn.
• Obsessing over the user experience; delighting customers
• Driving end-user metrics and revenue
• Applying high Emotional Intelligence internally and externally

Requirements

• SaaS experience is a must: subscription pricing models, confident using analytics software to drive decision making, fluent with all SaaS related unit economics.
• Ability to lead and scale a product team: experience managing and mentoring, able to implement and optimize departmental processes.
• Experience conducting growth experiments, A/B and multivariate tests, funnel analysis with a proven track record of success.
• Expertise with analytics/data software such as Google Analytics, Heap, Data Studio, to perform comprehensive product analysis covering the entire funnel from marketing acquisition to conversion.
• Experience designing and optimizing pricing plans (freemium, free trial, etc).
• 5+ yrs of experience defining, shipping, and iterating SaaS products 
• Thrives in a start-up environment, being hands on executing as an individual contributor while also being a senior leader in the company.
• Background working on SMB software (highly desirable).
• Experience working with a distributed team working flexible hours (highly desirable).