Full-Time File and Administration Assistant

MedHealth is hiring a remote Full-Time File and Administration Assistant. The career level for this job opening is Experienced and is accepting Australia based applicants remotely. Read complete job description before applying.

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MedHealth

Job Title

File and Administration Assistant

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Australia

Job Details

The File and Administration Assistant is responsible for tracking, compiling, cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus’ agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures, expert preferences and legislative/jurisdictional requirements. The File and Administration Assistant provides excellent customer service, timely resolution of issues and supports in the provision of factually accurate and timely reports.

The role includes but is not limited to;

  • Pre-appointment checking, chasing and preparation of all report files;
  • Pre-appointment preparation of templates for experts and transcribers;
  • Provide exceptional customer service and product/service information;
  • Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, record customer interactions and escalation;
  • Support the Clinic Coordinator in management of reception on day to day basis;
  • Greet and sign in experts and examinees to Lex Medicus’ offices.
  • Study, experience or qualifications in allied health, legal or insurance industries – highly regarded
  • High level of written and verbal communication skills
  • Good computer skills, particularly with Microsoft Office
  • Strong attention to detail;
  • Strong organisational and time management skills;
  • Problem-solving & initiative;
  • Adaptability and reliability;
  • High level of personal accountability;
  • Demonstrated ability to work as part of a team;
  • Commercial acumen and genuine enthusiasm to build relationships and provide excellent customer service.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time File and Administration Assistant at MedHealth is 15th of December 2024 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Australia ] applicants. .

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