Full-Time Financial Aid Administrator

We are seeking a Financial Aid Administrator (FAA) to join our team.

Responsibilities:

• Meet and communicate with current, prospective, and alumni students to guide them through the financial aid process.
• Report directly to the Director of Financial Aid.
• Administer, determine eligibility, and process student financial aid to maintain positive cash flow.
• Process Verification and Disbursements
• Package state and federal aid to eligible students according to regulations and policy.
• Counsel students and parents.
• Provide estimates and packaging information.
• Auditing
• Running reports to ensure work integrity.
• Interact with other departments to assist students.
• Maintain up-to-date information on new federal regulations.
• Assist with Private Loans
• Packaging VA benefits
• Help DFA partner with other departments to resolve issues which hinder student success.
• Help with the training of new hires and provide support for current FA staff.
• Participate in projects as needed.
• Other duties as assigned.

Qualifications:

• Bachelor's Degree preferred.
• Minimum 2 years experience in Financial Aid.
• CampusVue® experience preferred.
• Excellent customer service and organizational skills.
• Attention to detail with the capability to multi-task.
• Computer knowledge (Microsoft Word, Excel, Outlook).

Compensation and Benefits:

• Pay Range: $22-$26 depending on experience.
• Medical, Dental, and Vision benefits (starting 1 month after 30 days of employment).
• 2 weeks starting vacation per year, increasing with service years.
• 12 paid holidays and 2 floating holidays.
• Company-paid life insurance at 1x annual salary.
• Leadership development and training.
• Tuition assistance and forgiveness for employee and family (up to 100% depending on program).

Additional Information:

All information will be kept confidential according to EEO guidelines.

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