Full-Time Incentives Coordinator (Remote)

• Comply with company standards and training procedures.
• Process standard and non-standard incentive payments.
• Prepare payment orders and maintain organised server folders.
• Coordinate with Client Service Teams on incentive arrangements.
• Audit incentive projects and maintain systems reflecting payment status.
• Resolve failed or on-hold payments and execute system corrections.
• Support other teams and perform internal control checks.
• Monitor key performance indicators and identify process inefficiencies.
• Prepare management and performance reports.
• Maintain awareness of fraud prevention measures.
• Serve as a point of contact for training.
• Develop proficiency in payment systems and data-management software.
• Manage and resolve internal and external incentive-related queries.
• Prepare and issue incentive statements and coordinate communications.

• Bachelor’s degree or equivalent experience.
• Experience in Operations, Finance, Payments, or Market Research preferred.
• Strong analytical and numerical accuracy.
• Excellent communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.

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