Full-Time Inclusive Design Manager

As an Inclusive Design Manager, you’ll actively engage as a member of the Customer Experience practice area collaborating across teams to design and develop innovative and accessible solutions ensuring our digital products are usable by people across a wide spectrum of ability.

Responsibilities include:

1. Crafting innovative information architectures, task flows, wireframes, prototypes or visual designs following interaction design and accessibility best practices.
2. Creating clean, informative, and concise presentations for clients and internal teams communicating the rationale behind designs.
3. Leading advanced activities such as design workshops, rapid prototyping, and iterative user testing.
4. Reviewing designs for accessibility best practices and collaborating directly with designers to identify and implement accessibility improvements.
5. Providing oversight and direction for UX Analysts and Interaction Designers prior to review with Creative Director/UX Director and/or clients.
6. Annotating design documents with important accessibility requirements.
7. Conducting thorough accessibility testing of websites and apps using both automated tools and manual testing methods.
8. Developing accessibility reports following standard formats such as VPAT or WCAG -EM.
9. Providing training and recommendations for clients and team members regarding user experience, inclusive design and digital accessibility.
10. Advocating for and spreading awareness of accessibility across the company and with our clients.
11. Working with internal teams to develop solutions for the implementation of accessibility best practices and inclusive design within CapTech’s workplace.
12. Building and maintaining various accessibility-focused documentation and toolkits available to all employees.
13. Supporting tracking and reporting on accessibility-related task progress across projects.
14. Collaborating with project and department leadership to plan roadmaps and assign tasks associated with the implementation and testing of accessibility in our work.
15. Staying up-to-date and informed on industry benchmarks, best practices, legal requirements and accessibility studies.
16. Proven skills: Written, verbal, conceptual and visual communication skills.
17. High-level understanding of technologies and ability to weave understanding to make informed decisions.
18. Ability to create and present to internal teams and clients clean, detailed deliverables with high production value.
19. Ability to work on multiple projects and deliver on time.
20. Expert understanding of usability principles and accessibility heuristics.
21. Advanced proficiency in design and prototyping tools such as Figma, InVision and Sketch.
22. Advanced knowledge of WCAG and other accessibility guidelines and standards.
23. Working knowledge of HTML, CSS, and front-end development concepts.
24. Working knowledge of manual and automated accessibility review methodologies, using keyboard-only, screen readers, or tools such as Axe or WAVE.
25. Proven track record of raising awareness and developing accessibility solutions in previous roles.
26. 5+ years professional experience in the design industry.

Nice-to-have:

• 4 year+ degree in Design, HCI, Information Sciences, Psychology, Computer Science or other relevant field of study
• Front-end development experience (HTML, CSS, JavaScript, PWAs such as Angular or React)
• 2+ years professional experience in an Accessibility-focused role
• CPACC or WAS Certification

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