Full-Time Internal Communications Manager

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Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. We’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. We’re doing this while never losing our focus on our core mission – to make the internet better for people.

About the role: The Internal Communications Manager will play a crucial role in driving communication programs that keep the Mozilla employee community informed, engaged, and aligned with the company’s strategy and goals. You will support the development, refinement and execution of communication strategies that strengthen Mozilla’s internal culture during a period of significant change. This role is part of the Communications team within Marketing and will report to the Director of Internal Communications.

Key responsibilities:

1. Drive awareness and alignment around corporate and product strategies along with company-wide initiatives.
2. Align internal messaging with the company’s mission, operating values, and strategic priorities.
3. Work directly with senior leadership to craft key messages, including executive talking points, internal presentations, and company-wide emails.
4. Own the production and execution of high-visibility internal communications.
5. Lead internal communication efforts during organizational change, ensuring transparency and engagement.
6. Collaborate on projects to drive employee engagement.
7. Maintain an internal communications plan, including a content calendar.
8. Maintain internal communication channels and platforms (intranet, newsletters).
9. Document processes, plans, and templates to ensure an accurate history.
10. Keep up with tech and global news and implement new communication methods.

Key qualifications:

• Experience: 5+ years of progressive communications experience, preferably in a global or remote-first environment.
• Leadership: Proven ability to lead strategic communication execution.
• Project management: Ability to manage multiple projects.
• Collaboration: Excellent interpersonal skills.
• Adaptability: Leading through change and keeping employees informed.
• Storytelling: Strong written and verbal communication skills.
• Ethical and low ego: Maintaining discretion on sensitive topics.

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