Full-Time Junior Associate, IT Portfolio Office

We are seeking an organised Administration Assistant to support our team with various administrative tasks.

Responsibilities

1. Timesheet Management: Compile and manage timesheets for the IT department monthly, including reconciliations with invoices.
2. IT Invoice Management: Record invoices, collaborate with accounts payable and business owners for approvals.
3. IT Capex-Hardware: Maintain monthly records of capitalized assets.
4. HR Updates: Provide weekly HR updates and compile monthly reports.
5. Onboarding & Offboarding: Assist with new employee onboarding and departing employee offboarding daily.
6. Contracts: Assist with monthly reports for contract renewals and terminations.
7. Resource/Agency Checks: Conduct weekly checks and updates related to outsourcing.
8. Mandatory Training Checks: Ensure employees complete mandatory training and maintain records monthly.
9. SOPs Checks: Conduct monthly checks for updated and followed Standard Operating Procedures (SOPs) by IT Staff.
10. Organisational Presentations: Prepare and update monthly organizational PowerPoint presentations.
11. Ticket Management: Raise and manage Jira Service Management tickets daily for timely issue resolution.

Essential Skills

• Proficient in Microsoft Office 365 (Excel, Word, PowerPoint)
• Good listening and problem-solving skills
• Proactive and responsive
• Collaborative approach
• Clear and concise written and spoken communication skills (adaptable to different audiences)
• Attention to detail and accurate information recording
• Planning and prioritization abilities
• Handling sensitive data confidentially

Desirable Skills

• Knowledge of Atlassian tools (Jira, Confluence)
• Knowledge of Financial Services and Accounting practices

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