Full-Time Lead Product Designer

• Lead Design Initiatives: Take ownership of complex design problems from conception through execution, delivering high-quality, user-centered solutions for new features and product enhancements across our global Partner and Merchant Solutions.
• Strategic Vision: Collaborate closely with Product Management, Engineering, and Business Development to define product strategy and requirements, ensuring design aligns with business goals and user needs.
• Hands-on Design & Research: Conduct user research, create user flows, wireframes, prototypes, and high-fidelity mockups using tools like Ballpark, Hotjar, and Figma, ensuring designs are consistent with our Apollo Design System.
• UX/UI Excellence: Champion best practices in user experience (UX) and user interaction design (IxD), including usability heuristics, accessibility standards, and information architecture.
• Cross-Functional Collaboration: Facilitate effective communication and collaboration between design, product, and engineering teams, ensuring a shared understanding of design intent and technical feasibility.
• Mentorship & Guidance: Provide mentorship and constructive feedback to product designers, fostering a culture of design excellence and continuous learning within the team.
• Design System Contribution: Actively contribute to and evolve our Xplor Pay design systems, ensuring consistency, scalability, and efficiency across all products.
• User Advocacy: Be the voice of the user, advocating for their needs and pain points throughout the product development lifecycle through qualitative and quantitative research methods.
• Iterative Development: Participate in agile development processes, including sprint planning, stand-ups, and retrospectives, ensuring timely delivery of design assets.

Experience: 5+ years of experience in UX Design, with a strong portfolio showcasing successful UX/UI solutions for complex web and mobile applications. Experience in a Lead or Senior role is highly preferred.

Design Expertise: Mastery of design tools such as Figma (our primary tool) and Design Thinking. Proficient in creating wireframes, user flows, prototypes, high-fidelity mockups, research questions, and user surveys.

UX Principles: Deep understanding of user-centered design principles, usability heuristics, information architecture, design systems, and interaction design patterns.

Research Acumen: Experience conducting and synthesizing user research (interviews, usability testing, surveys) to inform design decisions.

Technical Understanding: Solid understanding of front-end development technologies (HTML, CSS, JavaScript) and the ability to communicate effectively with engineers about technical constraints and opportunities.

Communication: Excellent verbal, written, and visual communication skills, with the ability to articulate design decisions and rationale to diverse audiences.

Problem-Solving: Proven ability to break down complex problems into manageable, actionable design solutions.

Leadership: Demonstrated ability to autonomously lead design initiatives, influence stakeholders, and mentor team members.

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