Full-Time Learning & Development Specialist

We are seeking a tech-savvy, creative, and highly organized individual to support the development, maintenance, and optimization of our Learning Management System (LMS). This platform will serve as a training hub for both internal teams and external clients/partners, offering proprietary content based on our company’s unique technology. The ideal candidate will assist in course creation, manage quizzes/assessments, provide technical and educational support, and ensure a user-friendly e-learning experience for all users.

1. Course and Content Development: Design, develop, and maintain engaging e-learning courses, quizzes, and assessments tailored for internal teams, clients, and partners. Collaborate with subject matter experts (SMEs) to adapt complex company technologies and concepts into user-friendly learning materials. Use tools like TalentLMS and Articulate 360 to produce multimedia-rich, interactive content.
2. LMS Management: Create and manage user accounts, permissions, and reports to maintain a well-organized system. Troubleshoot technical issues and provide timely support to users.
3. User Support: Respond to user inquiries about course materials or technical challenges. Provide clear, step-by-step guidance to users on navigating the LMS, completing courses, and troubleshooting common issues.
4. Evaluation and Continuous Improvement: Assess user performance, course outcomes, and platform analytics to measure content effectiveness and identify improvement opportunities. Gather and analyze feedback from employees, clients, and partners to refine course design and improve the user experience. Stay informed about updates and new features in the company’s proprietary technology, integrating these advancements into course materials to ensure relevance and accuracy.

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