Full-Time Ledger Review Coordinator

Purpose of Position: The Ledger Review Coordinator is responsible for reviewing, reconciling, and maintaining accurate resident ledgers across multiple properties to ensure compliance with company policies, housing regulations, and accounting standards. This position requires close collaboration with site teams, accounting, and management to identify and correct discrepancies, and maintain accurate financial documentation.

Job Summary: The Ledger Review Coordinator acts as the primary point of contact for all ledger-related matters, ensuring accuracy, consistency, and timely resolution across all sites. This role is responsible for reviewing and correcting ledger discrepancies, supporting special projects, assisting with troubled assets, and addressing other ledger-related needs. The position also ensures compliance with Fair Housing, the Americans with Disabilities Act (ADA), the Fair Credit Reporting Act (FCRA), and all other applicable regulations.

Relationships:

• Reports directly to the Director of Operations.
• Maintains daily communication with on-site property teams to ensure all supporting documentation for corrections is obtained.
• Partners with Accounting, Yardi, and Compliance teams to ensure accurate and timely posting of payments and adjustments, maintaining the integrity of resident ledgers.
• Partners with Corporate and Regional teams to ensure consistency and compliance across the portfolio, while reinforcing best practices, policies, and procedures.

Duties and Responsibilities:

• Ledger Review & Correction: Conduct a detailed review of resident ledgers for accuracy, identifying discrepancies related to charges, payments, deposits, and adjustments.
• Process and document approved ledger corrections in compliance with company policies and procedures.
• Track and follow up on pending corrections with on-site teams to ensure timely completion.
• Maintain an organized record of all ledger adjustments in Yardi and shared company drives.
• Audit move-in and move-out charges for compliance with lease agreements and company policy.
• Review and verify payroll deductions for employee balances.
• Communication & Coordination: Provide clear instructions and timelines to site teams regarding corrections and documentation requirements.
• Ensure training materials or guidance are shared with staff on proper ledger maintenance.
• Serve as an additional point of contact for any ledger-related questions from team members, accounting, or management.
• Prepare and provide findings to Supervisors and Leadership Team in support of projects and reporting needs.
• Recommend best practices and process improvements to enhance efficiency and accuracy in ledger management.

Qualifications:

• Minimum 3 years of property management, accounting, or related experience required.
• Strong understanding of Yardi or similar property management software.
• High attention to detail with strong analytical skills.
• Excellent communication and organizational abilities.
• Ability to work independently while managing multiple priorities.
• High School diploma or equivalent required; college coursework in accounting or business preferred.

Physical Requirements: Ability to sit for extended periods while reviewing ledgers and reports. Occasional site visits may require walking and light physical activity.

Additional Requirements:

• Must maintain confidentiality of all financial and resident information.
• Must comply with company policies and procedures, including safety and data security protocols.
• 10%- 30% travel as needed for onsite support.

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