Full-Time Loyalty Program Manager

• You develop and maintain weekly and monthly reports that track key loyalty program KPIs, performance trends, and success metrics
• You perform in-depth analysis to identify issues within the program, determine root causes, and recommend clear, actionable solutions
• You act as the main point of contact for all loyalty initiatives, aligning closely with internal teams such as B2B Sales, Customer Service, Marketing, and IT
• You manage loyalty partnerships from contract negotiation to performance monitoring, including Status Match programs and new partner opportunities
• You collaborate with external partners to strengthen relationships and unlock mutual value
• You take full ownership of the loyalty program’s Profit & Loss (P&L), including forecasting, budgeting, and financial performance evaluation

• Experience You bring 5+ years in program, product, or loyalty marketing management with a strong focus on points-based programs
• Financial Acumen You have proven experience managing a P&L, including budgeting, forecasting, and performance tracking
• Stakeholder Management You are skilled at coordinating cross-functional teams and external partners to drive alignment and results
• Analytical Skills You are data-driven with excellent problem-solving abilities and can turn insights into meaningful action
• Industry Knowledge You ideally have experience in the travel, car rental, or hospitality industry and understand loyalty dynamics
• Communication You are an excellent communicator with a strategic mindset and the confidence to lead initiatives independently, fluency in English is mandatory

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being
• Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

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