Full-Time Marketing Advisor, Emerging Technologies

This is an exciting opportunity for individuals eager to help define customer needs and execute strategies to solve them.

We have the privilege of launching new services, products, and integrations that deliver real value across four key everyday verticals. This role will support a portfolio of boutique fitness studios.

This individual will be hands-on and energetic about studio operator success, but also collaborative in defining and scaling the offering.

1. Consult Xplor Growth Satellite (STL) Customers (primarily in Fitness and Wellbeing) on their marketing, sales, and customer journey strategy
2. Provide excellent and strategic guidance to STL customers by proactively consulting them on their customer journey communications
3. Deliver ideas, strategies, and materials that drive STL customer satisfaction, product/service adoption, and month-over-month retention
4. Support in building a consultative, high-touch product by incorporating automated ways to deliver marketing strategies at scale
5. Efficient and timely launch and implementation of services with accountability
6. Follow Standard Operating Procedures for delivery of services to Xplor STL customers
7. Combine SaaS and consulting knowledge to evolve STL
8. Proactively address client needs and improve quality, reliability, and repeatability of STL services
9. Be open to new and creative ways of adding customer value helping to elevate the offering
10. Operate in a fast-paced startup type environment where you are open to and can help execute on new ideas

Qualifications

• Experience in studio marketing, operations, or the fitness industry
• True love for customers and helping people
• Extensive experience in implementation, delivery, creation, and development of service deliverables using various Xplor technologies or other software platforms
• Ability to support Emerging Technologies Team with various projects in a remote setting
• Ability to execute strategic vision and implement best practice processes
• Exceptional communication skills, both verbal and written
• Self-awareness and strong client-facing presence
• Highly ethical, empathy, humility, motivation, and strong listening skills
• Passion for fitness, health, and wellness
• Marketing Guru with knowledge of latest digital marketing trends and tactics

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