Full-Time Online Reputation & Communications Manager
Achieve Test Prep is hiring a remote Full-Time Online Reputation & Communications Manager. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Achieve Test Prep
Job Title
Online Reputation & Communications Manager
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
USA
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Job Details
About the Company: Achieve Test Prep's mission is to make higher education more accessible and affordable for working adults.
Role Overview: Achieve is seeking a proactive Online Reputation & PR Lead to monitor and manage our brand reputation across digital platforms while building trust and credibility through earned media. This role blends online review oversight, social listening, and public relations outreach to support our brand’s integrity and visibility in the market.
Roles & Responsibilities:
- Monitor and respond to feedback on platforms such as Reddit, BBB, Trustpilot, YouTube, and forums.
- Run regular sentiment analysis reports and recommend actions across teams.
- Collaborate with Customer Support to close the loop on feedback and complaints.
- Own crisis communication plans and support executive messaging when needed.
- Develop lightweight PR strategy and secure speaker/podcast placements for Achieve leaders.
- Write and pitch press releases, blog content, and earned media opportunities.
Desired Skills and Experience:
- 4+ years of experience in PR, brand communications, or online reputation management
- Strong writing and communication skills across reactive and proactive messaging
- Familiarity with tools like Google Alerts, Sprinklr, Brandwatch, or Mention
- Experience working with executive leadership and cross-functional teams
- Understanding of regulatory, privacy, and brand risk factors in education
Bonus: Track record of securing earned media in the education or workforce space
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Online Reputation & Communications Manager at Achieve Test Prep is
18th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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