Full-Time Operations & Administrative Support

Position Overview:We are seeking a highly adaptable and teachable Operations & Administrative Support for a growing venous disease, lymphedema, and wound care clinic. The ideal candidate will possess strong soft skills, a willingness to learn, and the ability to handle diverse tasks across various business aspects. This role needs someone who can quickly grasp new processes, take direction well, and contribute to multiple areas: administrative support, customer service, and operational assistance.

1. Administrative & Operational Support: Assist with scheduling patient appointments and managing calendars. Organize and maintain patient records. Coordinate with insurance providers and handle basic billing support. Manage clinic emails, phone calls, and correspondence.
2. Patient & Client Support: Be a friendly point of contact for patients and vendors. Handle patient inquiries and follow-ups professionally. Ensure seamless communication between the clinic and patients.
3. Training & Learning: Learn business processes quickly and apply them effectively. Adapt to evolving responsibilities. Assist in documenting standard operating procedures.
4. Business Growth & Operations Support: Support various operational aspects of the clinic. Help with marketing efforts (social media updates, patient outreach, and educational materials). Assist with clinic expansion efforts, handling research, vendor communication, and project coordination.

Requirements:

• Strong soft skills (communication, adaptability, and problem-solving)
• Quick learner with a willingness to take on diverse responsibilities
• Experience in healthcare administration, medical billing, or patient coordination is a plus.
• Comfortable with technology and various business software (email, scheduling, spreadsheets, EHR systems)
• Ability to work independently and as part of a team

Benefits:

• Client Relationship: Direct client interaction for communication, service delivery, and client-related matters.
• Payment: Direct payment by the client. Elevate and Delegate is not involved in payroll processing.
• Vacation/Holidays: Alignment with client's business needs and specific policies.

Salary: $800 - $1000

Schedule: PST

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