Full-Time Operations Administrator

• Record all resales accurately and in a timely manner.
• Ensure that the License Queries e-mail inbox is closely monitored and organised.
• Monitor the Case Management system on a regular basis and if possible, resolve the case or assign to another team member.
• Create order documents to reflect customers’ requirements and agreements once commitment has been reached.
• Co-ordinate with suppliers and distributors to obtain quotes and ordering documents
• Involvement in invoicing, purchase order and order processing.
• Liaise with in-house teams to ensure that Engagements are set up on systems correctly.
• Build relationships with distributors and vendors.

• Plans and organises own work in a disciplined manner, prioritising to achieve set goals as agreed
• Can work independently
• Thorough completion of administrative processes with close attention to detail
• Takes ownership for workload and is proactive in approach
• Effective time management
• Records time accurately in time management system
• Excellent verbal and written communication skills
• Uses appropriate language and style of communication that is relevant to the situation ad circumstances to influence
• Effective listening skills
• Is resilient, flexible and reliable even in difficult circumstances
• Has sufficient self-awareness to identify personal strengths and areas for development; reviews and reflects on personal behaviour and is able to adjust accordingly
• Can undertake independent development and research
• Flexible to change, eager to improve and develop new skills
• Works closely with sales, service delivery managers and license management team to ensure co-ordination of customer purchasing
• Shares ideas to enhance across-team learning and business development
• Builds and maintains relationships with internal and external customers
• Supports the teams’ efforts to succeed
• Balances team and individual responsibilities
• Exhibits objectivity and openness to others’ views
• Promotes the best interests of the company and our customers at all times
• Follow company policies and procedures
• Adapts to changes in the work environment
• Embraces self-development opportunities
• Contributes to a “culture of innovation” –implement changes that deliver benefit
• Support the organisation’s goals and values
• Ability to work to tight deadlines in a fast-paced environment
• Knowledge of Microsoft Excel
• Knowledge of Microsoft Word
• Strong organisational skills with attention to detail
• Knowledge of software licensing with the ability to learn about other vendor licensing
• Ability to evolve and refine the Version 1 License Resale Process
• Strong Communication skills
• Experience of work involving high degrees of data accuracy is essential

What is the last date for applying to the job?

Which countries are accepted for this remote job?