Full-Time Operations Associate

We are seeking a proactive and detail-oriented Operations Associate to support org-wide and programmatic administrative needs working closely with a diverse global team. The ideal candidate will be bilingual in English and Spanish, and willing to work across different time zones and cultural contexts. This position provides essential support in project documentation, event coordination, financial management, communications, and general administrative tasks.

Key Responsibilities:

1. Programmatic Support: Support Project Managers with grant management, preparing, reviewing, and tracking accounts receivable and accounts payable invoices, drafting and filing contracts. Review and refine project materials. Conduct small to medium-sized research tasks to support projects as needed. Maintain project files and organize documentation.
2. Financial Management: Support organization-wide financial health by supporting Operations Manager and Accountants, ensure program budgets are updated, and expenses are allocated correctly. Input and track budget details, including completing funder financial reports and forms Assist in gathering documentation for donor or client financial reporting, including reimbursements
3. General Administrative Support: Respond to general inquiries from staff regarding internal processes and procedures. Assist with scheduling meetings across global time zones. Support completion of organizational and funder-related forms. Organize and manage event logistics.Provide support in ensuring all SAAS platforms are functioning well for the organization and updated; including LaMP’s CRM system.
4. Human Resources: Assist with recruiting and onboarding new staff and consultants, including researching legal requirements for hiring in specific countries. Coordinate with payroll platforms on HR changes and issues. Perform initial screening of candidates, assist with job postings, and update team and consultant information on the website.
5. Communications Editing and proofreading communications materials, Manage LaMP’s website and social media accounts, including refining and posting new social media and website content

Experience: 2-4 years of experience in project administration, operations, financial reporting, or related roles.
Skills: Fluency in both English and Spanish (written and spoken) is required. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills for working with a global, multicultural team. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), and preferred experience with QuickBooks, WordPress, and Adobe. Experience with event management and logistics. Experience with social media platforms. Ability to manage multiple tasks and priorities efficiently. Familiarity with CRM tools and SAAS platforms is a plus.

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