Full-Time Payment Processing Assistant

We are seeking a detail-oriented Payment Processing Assistant to oversee daily mail processing, cash management, payment processing, and client trust accounting.

This role ensures accurate and efficient financial operations, including monitoring and reconciling transactions, applying payments, and improving internal processes.

The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work cross-functionally with internal teams and external stakeholders.

1. Pick up, sort, and conduct mail counts to ensure proper handling.
2. Process checks for accounts receivable (A/R) and ensure the physical count matches electronic records.
3. Monitor and process daily cash deposits, accurately applying payments to consumer accounts.
4. Follow up on discrepancies and ensure timely resolution.
5. Oversee daily cash management operations, including payment processing and client trust accounting.
6. Initiate funding requests from clients, bankruptcy trustees, and corporate Treasury Management.
7. Monitor bank account activity, process overpayment refunds, and make necessary reconciliations.
8. Improve and automate current collections processes using internal and external tools.
9. Conduct data integrity checks on deposits, transactions, and client reporting.
10. Develop, enhance, and implement policies and procedures to improve efficiency in cash management and client accounting.
11. Assist the Operations team with document filing and administrative tasks as needed.
12. Communicate with U.S. Bankruptcy Trustees and representatives of the U.S. Bankruptcy Court as required.
13. Prepare ad-hoc financial analyses and reports as requested.

Critical skills:

• Strong attention to detail and ability to manage high-volume transactions accurately.
• Experience with process automation and workflow improvements is a plus.
• Excellent communication and problem-solving skills.
• Ability to work independently and collaborate across teams.

Preferred qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2+ years of experience in cash management, accounts receivable, or financial operations.
• Proficiency in basic and advanced functions of Microsoft Excel including macros, formulas, pivot tables, and other data analysis tools.
• Experience with financial management software.

Physical demands:

• Candidates must have a valid driver’s license in the state of California and access to reliable transportation (vehicle ownership preferred).
• This role includes up to 50% travel within the Burlingame, CA locality.

Compensation: $65,000 - $67,000 annually.

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