Full-Time Programme Coordinator

As a member of the Programme Management team, this role supports the compliance activities that ensure products and sites are certified within the INFORMED Programmes. You’ll play a key role in the post-certification process and help manage the day-to-day operations of our programmes.

This includes:

• Working closely with manufacturing sites
• Liaising with global teams
• Ensuring all activities are in line with our mission to promote clean sport and safer dietary supplements.

Key Responsibilities:

• Verify all programme documentation and sample testing are completed successfully for certification.
• Collaborate with manufacturing sites and LGC teams to drive compliance activities for certification.
• Manage blind sampling and ensure samples are submitted per programme requirements.
• Assist in post-certification surveillance and manufacturer reviews to ensure continued compliance.
• Support the management of non-compliance cases and work toward their resolution.
• Review Manufacturing Assessment Questionnaires (MAQs) and raw material lists with Programme Management colleagues.
• Contribute to report preparation and support site audits, including on-site inspections as needed.
• Generate and share reports to keep internal teams updated on programme activities.
• Maintain traceability of all records in the CRM system (Salesforce) and shared drives.
• Respond to basic technical and compliance queries from internal teams and Members.
• Support invoicing activities as required.

Essential Skills and Requirements:

• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Strong interpersonal and collaboration skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to make informed administrative decisions
• Strong time management skills with the ability to manage multiple tasks

Desirable Skills:

• Degree in a technical or business-related field
• Experience in a regulated, scientific, business administration, or quality control/assurance role

Competencies and Behaviours:

• Commitment to LGC values: respect, brilliance, passion, curiosity, and integrity
• Resilience, determination, and reliability
• Highly motivated and proactive
• Ability to focus and maintain high levels of concentration
• Positive, problem-solving approach
• Willing to learn and take direction
• Great teammate who supports colleagues

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