Full-Time Remote Executive Director, Financial Aid Operations

• Supervise Financial Aid Regionals, Repackaging and Specialty Teams.
• Monitor performance and initiate appropriate performance management activities as needed.
• Work closely with Financial Aid Trainer and Executive Business Office Manager.
• Ensure compliance with Title IV regulations and other applicable federal and state laws.
• Stay current on federal and state regulations and implement necessary adjustments.
• Develop, update and maintain policies and procedures
• Monitor financial aid packaging rates and timeliness of packaging.
• Monitor Campus Based funds expenditures and compliance.
• Prepare for and serve as liaison in compliance audits and reviews by federal and state agencies.
• Contribute to strategic planning initiatives.
• Collaborate with other departments to ensure compliance with reporting requirements.
• Manage required aspects of EP and Anthology (SIS) including back up for EP and Anthology requests as needed.
• Supply reporting requests internally and externally.
• Manage and/or assist in annual reporting requirements.
• Field calls and emails to answer regulatory and operational questions.
• Attend required annual conferences/webinars/trainings.
• Special projects for VP of FA.
• Other duties as assigned.

• Bachelor’s Degree Required; Master’s Degree preferred
• 7+ years of Financial Aid experience
• Proficiency in using financial aid software and systems; SIS/CampusVue® experience preferred
• Management experience required
• Excellent customer service and organizational skills
• Attention to detail with the capability to multi-task
• Strong written and verbal skills
• Strong computer skills, proficient in all Microsoft Office applications, including Excel
• Ability to impart knowledge to others successfully
• Tile IV regulations expert knowledge
• Cal Grant experience

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