Full-Time Resource & Scheduling Specialist

Brightspeed is seeking a Resource and Scheduling Specialist to join our team!

As a Resource and Scheduling Specialist, you will administer technician schedules. Effective schedule management maximizes appointment availability for external customers and impacts the field team through schedule and expense management, including overtime.

1. Handle calls and emails from field technicians and supervisors for time-off requests, considering union contracts and local agreements, updating schedules, and notifying technicians of approvals/denials.
2. Manage daily, weekly, monthly, and yearly shift bid and schedule information.
3. Coordinate Buried Service Wire (BSW) requests, schedule drop locates, obtain permits, and close out requests.
4. Track illness and FMLA occurrences, notifying field management.
5. Collaborate with the field team on allocating vacation slots, comp days, and shift requirements based on data from field scheduling tools for optimal coverage.

What We Seek:

• High School diploma or equivalent experience
• Strong organizational and time-management skills
• Attention to detail
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite
• Ability to work rotating Saturdays

What is the last date for applying to the job?

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