Full-Time Revenue Success Coordinator

HungerRush is seeking a driven Revenue Success Coordinator to provide seamless operational and administrative support to the Enterprise team by managing critical behind-the-scenes functions—such as scheduling, billing coordination, content creation, and process tracking while ensuring efficiency, accuracy, and a best-in-class customer experience. This is a remote position

• Billing & Account SupportTrack, escalate, and follow up on outstanding billing issues and coordinate resolutions with internal Finance and external stakeholders. Maintain and organize customer documentation, contracts, and renewal notices.
• QBR & Meeting PreparationAssist in building slide decks and gathering customer data for Quarterly Business Reviews (QBRs) and other strategic meetings. Help compile usage reports, performance metrics, and customer updates ahead of executive calls.
• Calendar & Meeting CoordinationSchedule internal and external meetings across time zones, often involving C-suite stakeholders. Ensure pre-read materials, agendas, and post-meeting follow-ups are delivered in a timely manner.
• Sales & Success Operations SupportUpdate Salesforce and other internal systems with customer activities, touchpoints, and action items. Monitor shared inboxes and dashboards to flag high-priority issues to the Success and Growth team.
• Process & DocumentationStandardize and maintain templates for QBRs, follow-up emails, onboarding kits, and account playbooks. Support internal process improvements by documenting workflows and identifying admin inefficiencies.

• 1–3 years of sales support, or customer success support experience, preferably in a SaaS or B2B environment
• Strong organizational skills with the ability to manage multiple priorities, follow up on tasks, and meet deadlines
• Comfortable working in a fast-paced, cross-functional team environment
• Proficient in Microsoft Office
• Experience with Salesforce, Zendesk, or similar systems
• Strong attention to detail and accuracy in managing data, documentation, and scheduling
• Clear and professional written and verbal communication skills
• Self-motivated with a willingness to learn and take initiative
• Team-oriented mindset with a service-driven attitude and strong problem-solving skills

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