Full-Time Senior Business Operations Manager

About Digital Technology: We’re not yesterday’s IT department, we’re Digital Technology. We’re redefining what it means to be IT. We’re focused on transformation, experience, AI-driven automation, innovation, and growth. We deliver delightful, secure customer and employee experiences.

Role: The Senior Business Operations Manager is an individual contributor role overseeing and optimizing day-to-day activities for Digital Technology Go To Market.

Responsibilities Include:

• Developing and providing hands-on P&L operations budget.
• Monitoring expenditures and identifying cost savings.
• Preparing financial reports and analyses.
• Identifying improvement opportunities and driving operational efficiencies.
• Partnering with stakeholders in investment and trade-off discussions.
• Coordinating a regular cadence across teams.
• Collaborating with the leadership team to develop annual responsibilities and coordinate organization-wide goals.
• Supporting other Biz Ops responsibilities like headcount planning, site strategy.
• Partnering with Chief of Staff, HR, and stakeholders for people strategy and workforce planning.
• Supporting and overseeing execution of events, strategy & planning workshops, quarterly business reviews.
• Guiding initiatives to enhance productivity, reduce costs, and improve operational efficiency.
• Mentoring a team of operations staff.

Qualifications:

• Bachelor's degree in Finance, Business Administration, Operations Management, or related field.
• Minimum 10 years of experience in operations management.
• Proven track record of successfully managing and optimizing business operations.
• Drive to constantly improve processes, drive agility, and improve effectiveness and results.
• Proactive, analytical, and critical thinking skills.
• Outstanding written and verbal communication skills, presentation skills.
• Sharp business judgment and ability to see the big picture and prioritize.
• Ability to manage change and ambiguity.
• High energy, strong work ethic, disciplined execution skills.

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