Full-Time Senior Content Manager

• Own the strategy, execution, and quality control for a wide range of content needs, from support docs to ad scripts to sales enablement materials
• Write and edit content that’s clear, helpful, and aligned with our brand voice
• Develop playbooks, templates, and standards that support teammates and other departments in creating high quality content
• Work very closely with other Content Managers to build our monthly calendars and prioritize projects across cross-functional teams
• Collaborate with writers, designers, product marketers, sales, and video producers to bring many different kinds of content projects to publication
• Help identify gaps in our content experience and proactively take action on improvements
• Maintain consistency across content touchpoints.

• 5+ years of experience writing and managing content for SaaS or tech companies
• Excellent writing and editing skills.
• Experience managing content across a variety of formats and teams
• Comfortable working cross-functionally and juggling multiple priorities
• Very familiar with Notion, Zendesk, Figma, and Google Docs
• Able to give and receive thoughtful feedback on creative work
• Have written for both top-of-funnel marketing and post-signup customer activation and education

• Help center articles that reduce support volume
• Onboarding guides that make new users feel confident
• Ad scripts that tell a tight story in 30 seconds
• Sales one-pagers that answer objections before they’re asked
• Product release copy that’s both educational and exciting

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