Full-Time Senior Product Manager

You will be responsible for:

• Define and set key results for your team to ensure the Management part of the product works smoothly for our clients. 
• Lead a product team, working together with the operations, business, development, design, business intelligence, and marketing teams to discuss problems. 
• Monitor and analyze customer behavior regarding launched features and measure against KPIs. 
• Regular communication with customers to understand their pain points and needs.
• Work with Stakeholders from different areas and other departments to balance business goals and customer needs, ensuring that relevant issues are debated, decided on, and initiatives are delivered.
• Lead and define short, medium, and long-term strategies related to company growth, internal improvements, and the development of new features that meet the goals of the Docplanner Group;
• Engage all internal and external stakeholders with the product vision, listening to and understanding their pain points to ensure the organization's strategic pillars are met.
• Use project/product management methods and tools to prioritize deliveries, experiment with hypotheses, and test them.
• Collaborate with multidisciplinary teams, combining their skills to solve the problems of clinics and healthcare institutions - managers, billers, financial managers.
• Evaluate existing solutions within the company, utilize internal resources, and optimize solutions that are tangible, with lower costs and time investment.
• Deliver assertive solutions with your team that truly solve the presented problem. 
• Solve problems pragmatically and assertively, aligning with the company's strategic pillars.
• Ask the right questions to choose and collect the correct metrics and indicators for building dashboards.
• Discuss, defend, and report processes, ideas, and projects to the Docplanner Global Team, with an emphasis on knowledge of the Brazilian market.
• Bring practical knowledge in finance, fintech, and digital solutions for financial management.
• Build, evaluate, and support the creation of documentation for improvements, creation, and modification of features to inform the development and operations teams about ongoing projects.

What experience and skills do you need to do great at this position? 

• 3+ years of experience in product management within the fintech area with a proven track record of delivering successful products (payments etc). .
• Masterminds of numbers! Excellent in analyzing, and synthesizing product usage data to provide actionable insights.
• High level of energy, ownership, and strong communication skills.
• Focus on the user, with the ability to identify and prioritize opportunities to reach your team's goals.
• “Hands-on” approach with the ability to adapt quickly to a fast-paced working environment + you’re able to switch between strategic high-level thinking and hands-on operational work.
• Ability to dynamically and pertinently connect business, technology, and design issues for objective and assertive decision-making;
• Experience with complex problems and presenting impactful solutions to resolve such problems;
• Experience in analyzing users’ pains and needs, validating hypotheses, running market experiments, scoping products/services, and taking a product to the market.
• Experience with agile methodologies and a good level of understanding of technical terms.