Full-Time Senior Program Manager

The Senior Program Manager will work closely with a matrixed team to provide project oversight and ensure high quality outputs, and be adept at problem solving and risk mitigation, coaching and mentoring project team members, and hands-on project management.

Responsibilities

Establish and monitor goals, objectives, performance requirements, standards, and accountability with metrics to meet project requirements as well as Bixal standards. 

Work with the Technical Lead to support all aspects of digital services client engagements, including client relationship management, solution delivery, quality management, profit and loss, and contract execution. 

Define and implement processes to add structure, gain efficiencies, manage risk, and ensure all outputs achieve the upmost quality.

Engage and build relationships with both technical and non-technical stakeholders to inform project objectives amidst broader business goals.

Utilize deep working knowledge of Agile Methodologies to lead project operations from inception through deployment and maintenance. 

Plan, develop, implement, and evaluate overall program policies and direct cross-functional managers and team members. 

Ensure contract compliance and maintain deliverable schedules for projects.

Qualifications

Bachelor's Degree in a relevant field, plus at least 10 years of related experience, 

Significant experience in project development from inception to deployment and demonstrated capability in managing multi-task contracts and/or subcontracts of various types and complexity, specifically working with U.S. government agencies.

Excellent oral and written communication skills, acute attention to detail, and organizational skills. 

Demonstrated history of interfacing with cross-functional teams, senior management, external clients, and other stakeholders. 

Demonstrated history of problem-solving and solution identification.

Experience in human-centered design and adoption of Agile mindset. 

Strong experience and comfortability with Microsoft Office suite and virtual collaboration tools (such as Miro, Adobe Acrobat Pro., etc) 

Must be able to obtain Public Trust clearance

 Preferred Qualifications: 

Experience managing projects focused on website content management system migration, website operations and maintenance, and web content design activities.

Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification. 

Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP) certification.