Full-Time Senior UX Researcher

ServiceNow is hiring a remote Full-Time Senior UX Researcher. The career level for this job opening is Experienced and is accepting San Diego, California based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Senior UX Researcher

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

San Diego, California

Salary

YEAR $126700 - $215400

Job Details

  • Represent the needs of customers across the product and design lifecycle.
  • Apply and adapt appropriate research techniques and methods for specific project needs.
  • Engage with customers to understand their unique needs for our products.
  • Partner with Product Managers and Designers to influence product strategy and roadmaps.
  • Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.
  • Analyze and synthesize qualitative studies and quantitative data to generate strategic and tactical insights.
  • Communicate findings through artifacts such as user segments, persona frameworks, jobs to be done, user journeys, etc.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes.
  • Solid experience in applying customer-centered research techniques.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Senior UX Researcher at ServiceNow is 28th of August 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ San Diego, California ] applicants. .

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