Full-Time SEO Account Support Specialist

*This role is open to any country in Latin America*

Description

Hi! We're LinkGraph, an SEO software company (and full-service digital agency) focused on engineering products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, and we're looking to bring on a SEO Account Support Specialist to help us propel our growth.

Check out our careers page here.

If you're smart, ambitious, and passionate about working for a tech company, we want to hear from you!

We are seeking a detail-oriented and organized SEO Account Support Specialist to support our account management and operational processes. This role focuses on ensuring seamless communication between internal teams, account managers, and clients while maintaining project timelines and deliverables.

Requirements:

• Exceptional attention to detail.
• Strong organizational and time management skills.
• Ability to meet deadlines consistently.
• Excellent writing and reading comprehension skills.
• Proactive in driving initiatives with both internal team members and external account managers.
• Comfortable working with basic data for report preparation.

Responsibilities:

• Create and manage task boards, including details, deliverables, due dates, and assignee assignments.
• Prepare agendas for client meetings, including kickoff calls and monthly check-ins.
• Follow up with internal teams to ensure tasks are completed on time.
• Communicate with external account managers to secure task approvals or updates.
• Generate and manage orders and invoices.
• Send and follow up on invoices with external account managers.
• Update CRM pipelines for existing accounts.
• Field and route Slack messages to appropriate team members at LinkGraph.
• Collaborate closely with leadership to maintain overall account health.