Full-Time Sr. Director Business Operations, Global Brand Marketing

ServiceNow is hiring a remote Full-Time Sr. Director Business Operations, Global Brand Marketing. The career level for this job opening is Senior Manager and is accepting San Francisco, California based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Sr. Director Business Operations, Global Brand Marketing

Posted

Career Level

Full-Time

Career Level

Senior Manager

Locations Accepted

San Francisco, California

Salary

YEAR $216500 - $389700

Job Details

ServiceNow is seeking a Senior Director of Business Operations for Global Brand Marketing (GBM).

Key Responsibilities:
  • Provide strategic support to the SVP of GBM.
  • Drive operational efficiency and ensure successful execution of key initiatives.
  • Lead a team to scale brand and streamline operations using AI-native workflows and tooling.
Strategic Partnership:
  • Collaborate with SVP of GBM to provide strategic advice and recommendations.
Business Operations:
  • Define and manage GBM's rhythm of business (ROB).
  • Standardize interlocks with stakeholders and improve performance.
Maximizing Leadership:
  • Influence strategic decisions related to team structure and prioritization.
  • Manage relationships with senior stakeholders.
  • Own the communication strategy.
Operational Excellence:
  • Develop and implement processes to streamline work and improve efficiency.
  • Drive initiatives to achieve operational excellence.
Project and Program Management:
  • Lead key cross-functional projects and initiatives.
  • Define project scope, timelines, and deliverables.
Organizational Health:
  • Monitor and support team/organization health and culture.
  • Manage operating expenses (OPEX) and budget.
Experience Required:
  • Experience with AI integration into work processes.
  • Ideal candidate has creative or brand agency and internal brand team experience.
  • Proven track record in marketing operations.
  • Excellent project management and communication skills.
  • Strong analytical and problem-solving abilities.
  • 15+ years of experience in brand and/or marketing operations.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Sr. Director Business Operations, Global Brand Marketing at ServiceNow is 5th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ San Francisco, California ] applicants. .

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