Full-Time Sr Executive Assistant

• Provide high-level administrative and strategic support to the SVP, Global People Services
• Proactively manage a complex, rapidly evolving calendar—prioritizing time with intention and clarity
• Anticipate the SVP’s needs and take initiative to remove roadblocks, streamline decision-making, and keep priorities moving
• Coordinate demanding global travel and logistics with precision and foresight, ensuring seamless execution and contingency planning
• Prepare briefing materials, pre-reads, and communications for internal meetings, customer engagements, and executive forums
• Track key action items and follow-ups, ensuring accountability and visibility across the leadership team
• Use judgment to move at appropriate pace, remove blockers and expedite Global People Services’ team performance
• Handle confidential information with the highest level of discretion and professionalism
• Serve as a liaison between the SVP and internal stakeholders, partners, and customers—modeling ServiceNow’s values in every interaction
• Partner with the Chief of Staff and senior leaders to support team operations, communications, and culture initiatives

• 10+ years of experience supporting a senior executive (SVP level or above) in a global, fast-paced organization; experience in enterprise software, sales, or HR strategy functions strongly preferred
• Demonstrated ability to anticipate needs, exercise sound judgment, and operate independently with a high degree of ownership
• Track record of prowess in navigating organizations, including building relationships with peer EAs and team members to help overcome organizational silos or barriers
• Exceptional organizational and time management skills; ability to manage multiple priorities and pivot quickly
• Exceptional attention to detail and follow up
• Excellent written and verbal communication skills; executive presence and professionalism in all interactions
• Experience coordinating team offsites and events
• Flexibility on working hours with ability to accommodate global teams and meetings, on occasion
• Proficiency in Microsoft Suite, Zoom, and enterprise expense/travel tools such as Concur
• A high level of emotional intelligence, discretion, and commitment to confidentiality
• A collaborative, low-ego approach and a strong sense of purpose in enabling the success of others

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