Full-Time Talent Acquisition Team Leader

Peak Support, an outsourcing firm serving innovative companies, seeks a Talent Acquisition Team Leader in the Philippines.

We manage customer service and back-office teams for high-growth companies.

We're a 4x Inc. 5000 company, Certified Great Place to Work, with 2,000+ team members in multiple locations.

Why Peak Support? We offer work for high-growth companies, from startups to unicorns to established firms.

We offer an exceptional work environment, not just ping-pong tables or games, but a positive and performance-driven culture for long-term career building.

We are actively working to create a diverse, equitable, and inclusive company.

Work from Home: Peak Support offers the convenience of working from home, with established team and growth opportunities.

100% remote since day one, with occasional in-person gatherings to build offline relationships.

Key Responsibilities:

• Team Leadership & Operations: Lead a team managing end-to-end recruitment, high-volume hiring, and daily operations.
• Secondary Point of Contact: Assist the Talent Acquisition Manager by addressing recruitment concerns.
• Talent Sourcing & Strategy: Develop innovative recruitment strategies and coach the team in collaborating with stakeholders.
• Data-Driven Decision Making: Analyze recruitment data to identify gaps, trends, and opportunities, developing recruiting metrics and analytics to measure team performance.
• Role Specification Expertise: Understand job requirements (experience, skills, competencies).
• Cross-Functional Collaboration: Partner with HR, Payroll, and Tech teams.
• Problem Solving & Process Improvement: Identify recruitment challenges and develop continuous improvement plans.
• Confidential Interviews: Conduct critical and confidential interviews.

Requirements:

• Exceptional Communication Skills: Build relationships with internal and external stakeholders.
• Analytical & Problem-Solving Ability: Analyze data, identify trends, and recommend solutions.
• Detail-Oriented Decision-Maker: Excellent judgment and precision in decision-making.
• Leadership in Fast-Paced Environments: Manage and prioritize multiple initiatives under tight deadlines.
• Proactive & Results-Focused: Take ownership and drive continuous improvement.
• Team Leadership & Development: Mentorship, coaching, and developing high-performing teams.
• Critical Thinking: Analyze complex data, translate it into actionable insights.
• Confidentiality: High level of confidentiality and professionalism.
• Industry Awareness: Know recruitment trends, sector-specific knowledge.

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