Full-Time UX Researcher
Nearmap is hiring a remote Full-Time UX Researcher. The career level for this job opening is Experienced and is accepting Lehi, UT based applicants remotely. Read complete job description before applying.
Nearmap
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As a customer advocate, you will inspire change across teams by building empathy through research and delivering excellent user experiences across Nearmap products and services.
Key Responsibilities:
- Research process and delivery: Leads strategic user research initiatives across the product development lifecycle, ensuring delivery of exceptional user experiences from discovery through post-launch evaluation.
- Designs and executes mixed-method research studies to uncover deep customer insights that drive both tactical improvements and strategic design and product direction.
- Partners with cross-functional teams to refine research questions that address both immediate needs and long-term experience goals.
- Manages participant recruitment to ensure diverse, representative sampling for high-quality insights.
- Transforms complex research findings into clear, actionable insights that enable stakeholders to make informed decisions that elevate the user experience.
- Crafts compelling research narratives and presentations that inspire teams to deliver premium user experiences.
- Continuously refines research approach by soliciting feedback on methodology, plans, and insights to ensure maximum impact on user experience.
- Research excellence: Upholds the highest ethical standards in research practice. Maintains rigorous standards in research design. Goes beyond surface-level observations to uncover root causes and latent needs.
- Quality of user experience: Identifies and track leading indicators of user experience quality. Measures the impact of design changes. Establishes approaches for ongoing experience measurement.
Experience:
2+ years of experience as a UX/Design Researcher working with digital products and services. Demonstrates experience planning and conducting various research methodologies. Experience with both generative and evaluative research methods. Proven ability to select the research method for the project goals. Experience leading complete ‘end to end’ user research projects.
Skills:
Proficient research craft. Collaboration. Data synthesis and storytelling. Communication. Strategic thinking. Technical competency.
Personal Attributes:
Team player. Curiosity and Learning Mindset. Creative Thinker. Attention to Detail. Comfort with Ambiguity. Resilient and adaptable.
Tertiary Qualifications: Bachelor's degree preferred.