Full-Time Account Manager I

• Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities.
• Respond to customer requests and inquiries regarding current and future work.
• Resolve issues that may arise during the production of customer products.
• Analyze reports and data to identify revenue and cost containment opportunities.
• Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs.
• Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives.
• Responsible for collecting, reconciling and submitting client-provided campaign assets.
• Owns report creation across products and campaigns.
• Sets up dashboards for assigned accounts/campaigns.
• Assists with gathering final campaign insights and measurement results.
• Participates in account strategy and campaign-related brainstorming sessions and research projects.
• Responsible for assigned-accounts’ IO creation and approvals.
• Creative oversight.
• May be involved in specific customer projects as assigned by sales management.
• Performs other related duties and participates in special projects as assigned.

• Bachelor's Degree, preferred.
• 3 years of relevant experience (Paid Search/Paid Media preferred).
• Ability to excel in a highly dynamic, fast-paced environment that requires a fast learner and flexible thinker.
• Detail-oriented and diligent work ethic with excellent communication, organizational, project/time management, and problem-solving skills.
• Able to translate previous work experience into very good problem-solving skills and appropriately apply proven solutions.

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