Full-Time Account Manager, Sales

Mission: IntegriChain is the data and application backbone for life sciences market access.

The Account Manager for Low Potential (LoPo) Accounts is a key member of the Sales team, responsible for maintaining consistent communication, ensuring service execution, and identifying pockets of expansion within a defined book of lower-complexity accounts. This role is ideal for someone with strong customer service instincts and foundational sales skills.

What the role entails:

• Account Maintenance & Responsiveness: Serve as the primary point of contact, monitor service obligations, track account activity.
• Customer Engagement & Retention: Manage contract renewals, build trust, maintain regular touchpoints.
• Scalable Upsell Awareness: Introduce new offerings, identify customer fit for upsell opportunities.
• Internal Coordination & Follow-Through: Act as a connector between customer and internal teams.

What success looks like in this role:

• Consistent Customer Engagement
• Service Execution and Responsiveness
• Customer Satisfaction and Retention
• Value Awareness and Soft Upsell Introduction
• CRM Discipline and Volume Management
• Effective Internal Collaboration

What you’ll need to thrive in this role:

1-3 years of experience in account coordination, customer service, or sales roles (SaaS or healthcare experience a plus). Strong follow-up and responsiveness instincts with a service-first mindset. Foundational communication skills. Comfort with CRM tools.

What you’ll bring to the table:

• Experience: 1-3 years in account coordination, customer service, or sales.
• “Sales DNA”: Apply rigor and tenacity.
• Technical Skills: Proficiency in CRM/sales tools.
• Education: Bachelor’s degree preferred.
• Professional Presence: Ability to engage senior executives.

What is the last date for applying to the job?

Which countries are accepted for this remote job?